Support
Hands on the wheel, CLOUDMEN under the hood
We like working together, but we are not indispensable. Some customers manage IT-stuff themselves and have great people for that. For them, there is our self-service portal and our online knowledge base. Anyone who still wishes to call on our help can easily submit a request. We will take care of it!
24/7 online, immediately available.
I'll do it myself
With a simple click of a button, you can now independently request accounts, licenses and the latest software.
If you prefer to order hardware or essential accessories, that is also possible. We will jump on our digital horse and make sure everything is delivered to you soon
It's a portal party
You appoint your internal trusted administrator(s), we take care of their correct permissions.
(And of everything else.)
No training, no gain
We're happy to share our years of experience, so we'll explain it to your team step-by-step in plain language during our online or on-site training sessions.
Knowledge is (em)power(ing)
Now share something as well! For example your feedback.
Let us know what you thought about our support, so we can continue to improve for you.
Ticket Dashboard
Do you prefer to think of a trip to the Caribbean when you hear the word "ticket"? No worries. With us, "ticket" does not necessarily mean bad news!
At a glance, you will have an overview of all your outstanding questions and previous solutions. This way, everything stays together nicely and you should look no further.
Have you heard of us?
Log in quickly to the platform and leave your question. We'll respond faster than fast... Pinky promise!
Forgotten your password, no idea where to start or just don't feel like it right now? Feel free to contact us by phone.
Reviews
Join our happy customers
"At FFG, we work with a diverse group of colleagues, ranging from seasoned users to employees for whom Google Workspace was still new. We enlisted CLOUDMEN for comprehensive training that also focused on integrating Gemini and AI into our workflow. The workshop was very hands-on, and Thomas conveyed the information in a clear and practical way, ensuring that everyone learned something!"
“Our rapid growth requires new Google Workspace licenses on a regular basis. It is ideal that we can purchase these ourselves, at any time, so also in the evening or at the weekend.”
And much more
From customized training to managed service agreements and on-site support, we offer a complete package of IT support!
Want to know more? Contact us.
