Support

Hands on the wheel, CLOUDMEN under the hood

We like working together, but we are not indispensable. Some customers manage IT-stuff themselves and have great people for that. For them, there is our self-service portal and our online knowledge base. Anyone who still wishes to call on our help can easily submit a request. We will take care of it!

24/7 online, immediately available.

I'll do it myself

With a simple click of a button, you can now independently request accounts, licenses and the latest software.

If you prefer to order hardware or essential accessories, that is also possible. We will jump on our digital horse and make sure everything is delivered to you soon!

Service, coming through

Our DIY portal is available 24 hours a day, 7 days a week.

Once your application is submitted, it will be processed immediately, saving you valuable time. No waiting times or complicated procedures.

It's a portal party

You appoint your internal trusted administrator(s), we take care of their correct permissions.

(And of everything else.)

I want in!

First base, second base, knowledge base

Find the right answer quickly yourself! We would like to share our years of experience, so we have explained it step by step in layman's terms, with relevant images.

Recipes for a sharing platter

Welcome to our knowledge base! This is the place where you can find all the information you need to get started. We've put together articles, guides, videos, and other resources to help you get started quickly and efficiently.

Knowledge is empowering

Now you have to share something as well! For example your feedback.

Let us know what you thought and sought, so we can continue to supplement and improve our database for you.

I want to know everything!

Ticket Dashboard

Do you prefer to think of a trip to the Caribbean when you hear the word "ticket"? No worries. With us, "ticket" does not necessarily mean bad news!

At a glance, you will have an overview of all your outstanding questions and previous solutions. This way, everything stays together nicely and you should look no further.

Urgent!

With features like automatic ticket assignment, prioritization and status updates, you can always track your requests live.

Have you heard of us?

Log in quickly to the platform and leave your question. We'll respond faster than fast ... promise!

Forgotten your password, no idea where to start or just don't feel like it right now? Feel free to contact us by phone.

Ticket to paradise!
Reviews

Join our happy customers

5.00
Stig Van Hauwermeiren
Co-Founder at SalesUp

And much more

From customized training to managed service agreements and on-site support, we offer a complete package of IT support!

Want to know more? Contact us .